"Universal always comes through for me. They service everything and educate me to store better. When I first began using Universal, I was combining three storage facilities into one and he walked me through the entire process as if I was their most important customer - or one of the top five. If I call Bob Koncelik up, he calls me back within the hour and provides all the information and help I need immediately. When we need something, a Universal truck is there in a flash."

"If I only have air to store, I'll use Universal. Frankly, I will never leave them, they're the best."

Janice Dannenbaum, Director of Administration
HOK

"Universal is great to work with; very accommodating, efficient and timely. We used them for moving our offices last year and now they are taking care of our permanent storage needs. Their warehouse is very clean and organized, too."

Marvi De La Llana
Executive Assistant to the General Manager
Magazine Publishers of America

"Universal has been responsible for a couple of phased moves for us. They were done under very poor weather conditions and Universal was still able to accomplish the job in a prompt way, with minimal disruption to our services."

Tim Ford
Assistant Vice President Corporate Planning
Metropolitan Jewish Health Services

"We are a dynamic and growing company and Universal has been there through all our growth and expansion to help us with every step. They are responsive and exceptionally helpful."

Elliot Weinstein
Vice President of Operations and Administration
Guggenheim Partners

"Since taking this job three months ago, I have not had any problems with Universal. In fact, I think they're great. We have tons of files to store and when I need one, I just email Universal and it's taken care of. If it's a rush, I know I'll get my files within 24 hours. If it's a regular delivery or pick-up, I know when to have the files ready or when they will be delivered. I always say, the best relationship with a vendor is when I don't have to think about them and there's never a problem with Universal."

Lesai Orach, Facility Manager
Cooper Square Realty

"We first used Universal ten years ago. At the time, we received a fair bid and they were very efficient, took command and moved us with out incident. Remembering this I asked them to bid on our recent move. Bob Koncelik promised we could do the move in one night and that sold me. This time the move was more involved and again it went very well. The crew were great to work with from the pre move stage to the post move stage. We are very happy with the results."

Loretta Banas, Office Manager
Banta Book Group

"Universal had a more detailed proposal than any of its competitors, which allowed us to make decisions as to which services made sense for us in our move. Moreover, everything they said they would provide, they did. The move was made on Friday and by Monday, we were ready and fully operational. Instead of using cardboard boxes, Universal provided plastic bins, which allowed us to empty the bins and stack them so that they didn't become a nuisance. Then the next day, Universal picked up their bins. There was no waste and we didn't have to worry about disposing 226 cardboard boxes. This was the second time in 10 years we moved, and our first experience with Universal. But measuring this Universal against the others, they provided a much more detailed, professional service, which we appreciate."

Domenic A. Mucchetti, CEO/COO
ABP International

"Universal was terrific. They showed up for the move on time and worked quickly and efficiently."

Scott Cohen, Partner
Facet Industries

"Universal moved us twice and both times they were very good. In fact, they were terrific. The guys were courteous, careful and extremely attentive to the building's rules and our needs. Moreover, Bob Koncelik, Jr. was so nice and he even helped us find a conference room table. He just goes above and beyond."

Toby Boshak, Executive Director
The Princess Grace Foundation